Our products are certified under ISO 22000 and HACCP standards. We also offer organic compliance on eligible items, maintain ethical trade commitments, and provide Kosher/Halal certification for selected SKUs. All certifications are available upon request and can be included with shipment documentation.

Our MOQs vary by product type and processing requirements. For whole herbs and spices, we typically start at 500kg per SKU. For ground products, minimums begin at 250kg. Custom blends require a 100kg minimum. We offer flexible packaging options including 5kg, 10kg, and 25kg formats to meet your specific needs.

We maintain quality through a comprehensive system that includes supplier qualification, raw material testing, controlled processing parameters, and finished product analysis. Every batch undergoes microbial testing, foreign matter inspection, and sensory evaluation. Our facilities implement strict allergen control protocols and metal detection systems to ensure product safety and consistency.

We provide flexible shipping options including sea freight (FCL/LCL), air freight, and express courier services. Our logistics team can arrange door-to-door delivery to most global destinations. We handle all export documentation and can assist with import requirements for your specific market. Standard lead times are 2-3 weeks for stock items and 4-6 weeks for custom orders.

Yes, we offer contract farming programs for select herbs and spices. These arrangements provide guaranteed pricing, technical support from our agronomists, and secure market access for farmers. We can develop customized growing programs to meet specific quality parameters and volume requirements. Contract terms typically range from 1-3 growing seasons with options for renewal.

We offer flexible payment options including Letter of Credit (L/C), Telegraphic Transfer (T/T), and Documentary Collection (D/P). Standard terms are 30% deposit with order confirmation and 70% balance against shipping documents. Established customers may qualify for credit terms of 30-60 days. We accept payments in USD, EUR, and GBP through our international banking partners.